Important customer information

Purchasing

Making a purchase is easy: Just browse our online catalogue, click on any items you wish to buy and put them into your basket. After you have finished making your selection, view your basket and you will be asked for a few details which we need to complete your order.  Please note you do not need to register to purchase from Webfittings.

We accept payments by Credit Card, Debit Card and Switch through PAYPAL.  We are happy to take payment over the phone however as a small family run business the phones are not always manned.  If this is the case leave a message and someone will get back to you as soon as possible.  There is also the option to pay via Bank Transfer.


There is no Minimum Order for purchases from our online store. Carriage charges are calculated at checkout. Please remember that it is the responsiblity of the customer to determine the suitabliity of these products for use in their particular application.

 

Return policy details:

Returns will only be accepted provided the following conditions are met: 
1) Postage payments are the responsibility of the Buyer 
both receiving and returning. 
2) Returns must be received within 7 days of receipt  
3) Proof of postage must be obtained for all goods  
4) Goods must be returned in original packaging and 
original condition (unless goods damaged or not as described, in which 
case refunded in full). 
5) to return an item you must notify us in writing stating your intention, 
timeframe and method of carriage.  
6) Once goods are returned to us and received, in original condition we will 
provide a refund less postage paid